Security & Compliance
At QReserve, security and data protection aren't just checkboxes—they're foundational to our operations. When you entrust us with your sensitive information, we honour that trust through action. Our development and operational processes integrate security at every stage, not as an afterthought. We've purposefully chosen Canadian data centres for hosting all customer data, bringing you the advantages of Canada's tough privacy regulations. Our layered approach combines sophisticated automated monitoring with proactive human oversight to stay ahead of emerging threats and potential vulnerabilities. By adhering to industry standards and regulations, we ensure your data isn't just secure—it's handled properly every step of the way.
Security Assurance & Certification
We have successfully obtained our SOC 2 Type I certification, verifying that our systems are designed with strict security controls in place. We are actively working toward upgrading to SOC 2 Type II certification in 2025.
GDPR Compliance
Our systems, processes, and policies are fully compliant with the General Data Protection Regulation (GDPR). We implement data protection by design and by default, ensuring your personal data is processed lawfully, transparently, and securely.
Microsoft 365 Certification
As a Microsoft 365 Certified organization, we maintain the highest standards for cloud security in our operational environment. This certification ensures we follow Microsoft's best practices for secure implementation and management.
Data Security Measures
Data Hosting in Canada 
All customer data is hosted exclusively in Canadian data centers, providing our global customers with world-class data protection under Canada's robust privacy framework, regardless of their location. This strategic choice offers international clients the benefits of heightened data security and operational stability.
Data Encryption
We employ industry-standard encryption protocols to protect your data both in transit and at rest, ensuring that sensitive information remains secure against unauthorized access.
Regular Security Assessments
Our systems undergo rigorous security assessments and penetration testing to identify and remediate potential vulnerabilities before they can be exploited. These evaluations are conducted by both internal security specialists and independent third-party experts on a regular schedule, ensuring we maintain comprehensive protection while continuously improving our security posture.
Data Protection & Business Continuity
We implement strict access controls based on the principle of least privilege, limiting employee access to only necessary data. Our protection strategy includes systematic backups and tested disaster recovery plans to ensure business continuity. These measures safeguard information integrity while maintaining resilience against security threats and system failures.
Request Our SOC 2 Report
For a detailed overview of our security controls and compliance measures, qualified customers can request a copy of our SOC 2 Type I report.