October 2026: Release Notes

New Features

• More Control Over Recurring Reservation Access
• • The new Recurring Reservation Creator role lets selected users or User Groups create recurring bookings even when a resource normally restricts them. Limit this permission to particular resources or resource tags, and see who has access from the resource's reservation settings.
  • Administrators and moderators also need this role to create recurring bookings on resources where recurring reservations are disabled.
  • Read more about recurring reservation settings
• Introducing Reservation Links
• • Connect related reservations and requests so you can easily find the other parts of a booking, event, or job. Search for existing items, gather them in your selection cart, or create a new linked reservation or request directly from an existing booking.
    Each linked item keeps its own dates, status, and details. Linking availability depends on your site settings and permissions.
  • Learn how to use Reservation Links
• Delegate User Management and Test-User Access
• • New Site User Manager, Site User Permission Editor, and Test User Runner roles let you delegate routine user administration, secondary-role assignments, and test-user access without granting full moderator or administrator access.
  • Learn about delegated user management
• Delegate Invoice and Payment Management
• • Give trusted team members access to billing tasks without making them moderators or administrators. New roles let you separately grant permission to edit invoices and quotes, record payments, issue refunds, and export documents to QuickBooks.
  • Explore the new roles and their permissions
• Delegate Project Management with the New Project Editor Role
• • The new Project Editor role lets you delegate project management without making someone a Moderator. Assign it to individual users or User Groups to let them create, edit, and delete projects across your site and view linked invoices and quotes, including drafts.
  • Project Editors can see every request linked to a project. Access to reservation and request details, reservation editing, and invoice editing remains controlled by separate permissions.
  • Learn more about Project Editor permissions

Improvements

• Filter and Browse Workflow Logs
• • Find the workflow runs you need with date filters, successful and failed log filters, and pages of older entries. Quickly focus on failures and inspect task results to help troubleshoot subscriptions and triggers.
  • Learn how to review workflow runs
• Customize and Preview Bulk Invoice and Quote Emails
• • Set separate default email messages for invoices and quotes, then review and customize them when sending documents through Multi-Edit. Bulk sends now use your site's custom messages, with each document retaining its own recipient, subject, and personalized values.
  • When sending a mixture of invoices and quotes, you can review the message and preview for each type separately.
  • Learn about reviewing and sending multiple documents
• Improved the responsiveness of activity reports
• • Your activity reports, especially on larger sites viewing thousands of reservations and requests, should see significant performance improvements on the activity report.
• Activity reports now support filtering by account number
• Default and required rates now available
• • You can now mark a rate as a Fallback Rate to provide default pricing when no regular rate is available for a user’s booking. Fallback rates still respect their time and duration restrictions.
  • For example, if you offer different rates to staff and students, you can set a fallback rate for users who belong to neither group. Staff and students see their eligible group rates, while other users see the fallback rate.
  • The new Require Rate resource setting prevents reservations and requests without an eligible rate or a price quote request. Zero-priced rates also satisfy this requirement.
  • Use these settings together to provide default pricing and prevent bookings without a rate.
  • Learn how to configure fallback and required rates.
• Script editor now provides autocomplete and improved error messages
• Kiosks have better support for site-wide forms and reservation scripts that modify resources
• • Form questions that would normally appear before the main booking screen in the QReserve app are now asked to users before the date and time selection on kiosks to preserve the natural order of forms and improve consistency.
• Site-wide forms can now be excluded from all resources, not just requestable resources
• • Previously a site-wide form that was designated as removable could only be removed from requestable resources, not reservable resources. This limitation has been removed.
• Reservation scripts now have access to pre-forms during execution
• • Site-wide forms that are displayed prior to the main booking screen are now available in the reservation object when executing reservation scripts. This can allow you to make decisions for resources and the reservation based on questions asked up-front to the user.

Bug Fixes

• Corrected the display time of reservations for several updated timezones
• • As the world begins removing time changes, we implemented a fix today that correctly accounts for these changes in some locations that could have shown the wrong time when viewing a reservation vs the correct time showing in the calendar. Key locations that have been updated include Alberta Canada, Manitoba Canada, British Columbia Canada, and Morocco North Africa.
• Fixed timezone mismatch for Manitoba, Canada effective November 1st, 2026
• Fixed design issue with kiosks making it hard to book resources that cannot be booked in the past
• Fixed inability to view or extract information from reservations when editing reservations
• Fixed issues applying custom rates to a request if the required form fields had changed since the original request was made