Documentation

Profile

Getting Started - Profile

The Profile section allows users to manage their personal profile details, account security credentials, notification preferences, calendar integrations, and external authentication partners across QReserve. Users will also have site-specific information that can be accessed via My Membership & Account. 

Profile Details

Configure your personal display information, professional background, and public contact channels:

  • Profile Picture: Upload an avatar or photo by clicking or dropping an image file (supported formats: JPG, PNG, or GIF).
  • Full Name (Display Header): Displays the primary account name associated with your profile. Click the inline edit icon to update.
  • Description: A brief bio or role summary (e.g., job title or departmental function).
  • First or Given Names: Your legal or primary first name.
  • Last Name: Your surname or family name.
  • Displayed Name: The customized name shown publicly to other users and administrators across bookings, schedules, and reports.
  • Affiliation: The institution, organization, lab, or company you represent.
  • Expertise: Field to list specializations, technical skills, or research areas.
  • The Website Formerly Known as Twitter: Field to enter your username handle for the social platform.
  • Website: Field to enter a personal, lab, or departmental portfolio URL.
  • Phone: Field to enter a direct contact phone number.

Account & Security

Manage language preferences, profile discoverability, kiosk access PINs, passwords, and multi-factor authentication methods:

  • User Interface Language: Select your preferred language layout from the dropdown menu (English or French).
  • Profile Visibility: Toggle whether to allow your profile to be returned in user search results across the site.
  • PIN Code for Kiosk Reservation and Check-In: Enter this PIN when making reservations on kiosks to confirm your identity. You can regenerate your PIN at any time.
    • Reveal or edit PIN: Click to view or modify your current kiosk PIN.
  • Password: Manage your core login credentials.
    • Change your password: Button to update your current account password.
  • Multi-Factor Authentication (MFA):
  • Note: Multi-factor authentication options will not be used when signing in through an organization via single sign-on. These additional factors will only be presented when using an email and password to sign in directly through QReserve.
    • Time-Based Code Authentication: Authenticate using time-based one-time password (TOTP) authenticator apps.
      • Add time-based authentication: Button to link a new authenticator app to your account.
    • Authentication devices and passkeys: Authenticate using physical security keys, biometric devices, or modern passkeys.
      • Add new device or passkey: Button to register a new security device or passkey.

Notification Settings

Manage system email updates, activity digests, project communications, and associated email addresses:

  • Emails and Notifications:
    • Send me notifications about my new and updated reservations (Toggle): Toggles email alerts whenever reservations are created, rescheduled, or modified.
    • Send me activity digest emails (Toggle): Toggles periodic summary digest emails highlighting ongoing facility and account activity.
    • Send me emails about my projects (Toggle): Toggles email updates related to project-level changes, memberships, or requests.
    • Show pop-ups on calendars when reservations are made or updated (Toggle): Controls in-app calendar pop-up notifications for booking actions.
  • Email Address Table:
    • Email Address: Displays registered email addresses associated with your profile.
    • Status: Shows verification status (e.g., Verified) and designated account status (e.g., Primary Email).
    • Add Email: Button to link additional email addresses to your user account.

Integrations

Manage calendar synchronization connections and external single sign-on providers.

Integrations are connections between your QReserve account and external services or applications to help you share calendar information or sign in to your QReserve account.

  • Personal Reservation Calendar Feed: Your personal reservation calendar feed is an ICS URL that can be subscribed to by external calendar services and applications to pull your QReserve reservations into other applications.
  • Manage ICS feed: Button to view or manage your personal calendar feed URL.
    • Note: Online subscription services can be slow to pull updated events; direct calendar connections are recommended where available.
  • Google Calendar: Connect your Google Calendar account to push QReserve reservations to your Google Calendar in near real-time. Changes to your QReserve events will automatically update your Google Calendar events.
    • Connect a QReserve calendar to a Google calendar / Disconnect: Connect, manage, or disconnect Google Calendar integration channels.
  • Microsoft 365 Outlook Calendar: Connect your Outlook Calendar account to push QReserve reservations to your Outlook Calendar in near real-time. Changes to your QReserve events will automatically update your Outlook Calendar events.
    Connect: Button to authenticate and link an Office 365 / Outlook calendar account.
  • Sign In Partners: Manage connected third-party authentication services:
    • Partner Provider: Lists active identity providers linked to your account.
    • Remove: Button to revoke or unlink a specific sign-in partner.