Documentation

Subscription

The Subscription tab allows site administrators to view their active subscription tier, track site usage against plan limits, review unlocked features, and request plan adjustments or enterprise add-ons.

Subscription Plan Overview & Account Totals

At the top of the page, administrators can review their current plan status alongside real-time usage metrics across three primary site metrics:

  • Subscription Plan Status: Displays your active subscription tier name and indicates the expiration status or renewal timeline for your current plan.
  • Resources: Shows the current total number of active resources created on your site alongside the maximum number allowed by your plan tier.
  • Total Users: Displays the current count of registered site members relative to your plan’s capacity limit.
    • Note: This count excludes blocked members, bot accounts, or test users.
  • Administrators: Shows the current number of users assigned administrative permissions on your site.
    • Note: Administrative users are also counted toward your site's total user limit.

Included Features & Plan Capabilities

The Your Subscription section breaks down all capabilities and modules available under your active plan:

Core Platform Features

A checklist of core platform permissions unlocked by your tier, which may include:

  • Private non-discoverable site options
  • File attachments on resources
  • Custom per-reservation rates and rate quotes
  • Time of day / week resource rates
  • Unlimited custom properties
  • Unlimited resource maps
  • Custom reservation rule scripts
  • Spending account management for users
  • Non-scheduled request management tools
  • Email message customizations
  • Subscription and workflow tools
  • Hidden reservation details on calendars

Standard Platform Modules

Displays which standard modular add-ons are enabled on your site:

  • Project Management
  • Custom Information Forms
  • Credentials Management
  • Invoices and Quotes
  • Resource Status Kiosks
  • Website Integration Widgets

Plan Upgrades & Enterprise Add-ons

If your facility requires expanded limits or specialized configurations, the Even More section highlights advanced add-on services that can be added to your account by contacting QReserve support:

  • Custom Theme and Branding
  • Single Sign-On Integration (SSO)
  • On-boarding Services
  • Training Packages
  • Additional Users

Modifying Your Plan

  • Contact Us to Request a Plan Change: Click this button to reach out directly to the QReserve team to change your tier, expand user limits, or add specialized features.
  • Tax & Payment Information: For Canadian organizations, subscriptions are subject to applicable federal and provincial sales taxes (GST/HST/PST). Contact QReserve for details regarding accepted payment methods and invoicing options.